All packages ship via USPS. We provide a tracking number to all orders; tracking numbers are sent to the email address submitted to us by you during checkout. If you, by chance, skipped providing your email, please contact us ASAP to ensure updates are sent to your email regarding your order.
Please note once USPS has your package, we are no longer responsible for their process on these packages. WE HAVE NO CONTROL.
If you somehow do not receive your package, please contact your local post office to find your parcel through an investigation or file a claim with your local post office.
Please understand that once you receive your tracking number, that is what we go by as well. If your package is marked delivered, we don't have control to find a parcel that is marked delivered. Take action to contact your local post office.
Tracking your package is your responsibility. If you are worried that your package will have issues, priority mail is the best option for insured delivery.
PLEASE NOTE WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES UNDER ANY CIRCUMSTANCE. WE WILL NOT RESPOND ON WHEREABOUTS OR INVESTIGATIONS WITH YOUR MISSING PACKAGE. CONTACT YOUR LOCAL POST OFFICE FIRST BEFORE CONTACTING US! YOU NEED TO TAKE THIS WITH YOUR POST OFFICE, ONCE USPS HAS YOUR PACKAGE IT IS OUT OF OUR CONTROL.
International Orders :
Please note that we are not responsible for any additional custom duty taxes your country charges. International orders may be subject to additional charges such as import taxes, customs duties, and fees levied by your country's customs department upon arrival. We charge USPS shipping rates for international orders. Please know that when ordering from missfabbeautylashes.com, the receiver is responsible for these import fees and should comply with all laws and regulations of the destination country. Custom policy fees vary from state to state, so please contact your local post office for more information on these fees.
PLEASE NOTE FAILURE TO PICK UP YOUR ORDER FROM YOUR LOCAL POST OFFICE WILL BE SHIPPED BACK AND RETURNED. SHIPPING FEES ARE NON REFUNDABLE!
QUESTIONS REGARDING OUR SHIPPING PROCESS? CONTACT US AT CONTACT@MISSFABBEAUTYLASHES.COM