Frequently Asked Questions

Are your products cruelty-free?

When will my package arrive?

I got a shipping confirmation, but the tracking number isn't updated?

If I place an order and change my mind, can I cancel it?

Do you have a physical location?

My order never arrived and my tracking number says delivered.

What is priority shipping?

Do you ship internationally? 

When will you restock?

What lashes are good to hooded eyes?

Why do we have to pay for a re-shipping fee?

I put an incorrect address, can you fix it?

 How do I apply my lashes?

Step one: remove the lashes from the case gently from both ends, do not tug for that will cause the lash to rip apart, so be gentle.


Step two: remove excess glue from it being secured onto the case.


Step three: Measure the lashes on your lash line and trim the excess from the outer corner.


Step four: Apply lash glue (we recommend duo adhesive green kind that has a brush applicator) wait for 30 seconds bending the band of the lashes for it becomes flexible. Waiting 30 seconds will get the glue to become tacky for it to apply well to the lash line.


Step five: apply the lashes close to the lash line looking downward to a mirror with your head titled upward (for comfort) hold for a few seconds to let it dry. Adjust the outer corners of the lash to secure it in place. Push it lightly back and VOILA! You have applied your Missfab Beauty Lashes!


How do I care for my lashes?

If your lashes need a clean, be sure to be gentle with the process.


Step one: soak in warm water with a tiny bit of alcohol for 2 minutes.


Step two: remove the excess glue gently; be gentle with this process because you don't want to rip the lashes apart.


Step three: brush out the lashes gently with a mascara spoolie brush ( we provide this in every order) or q-tip.


Step four: let them air-dry on a paper towel.


Step five: once they are dry, put it back into its original case and brush them out once more to keep the curl and style in place.


Step six: keep your lashes in a clean area where they won't collect dust, usually putting them in their original tray will keep the style and shape in place. Never put mascara on your lashes, for that will ruin the lashes. If you keep up with these steps, you can re-wear them multiple times and keep them looking brand new.